Asman App Privacy Policy
Effective Date: [Insert Date]
Asman (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information when you use our services. Asman is a multi-function platform offering fast food delivery, grocery services, local market access, and more, through its Buyer App, Seller Portal, and Delivery App, serving users across the Kurdistan Region and iraq.
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1. Information We Collect
We collect the following types of information:
1.1. Personal Information
• Name, phone number, email address, billing address
• Delivery address and location data
• Payment information (processed securely by third-party gateways)
1.2. Technical Information
• Device identifiers, browser type, IP address
• Usage data (e.g., time spent on app, clicks, screens visited)
1.3. Location Data
• Real-time location (with your permission) for delivery and logistics optimization
1.4. Communication Data
• Messages between users, support inquiries, and chat interactions
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2. How We Use Your Information
We use your data to:
• Provide, maintain, and improve our services
• Match customers with nearby sellers and delivery drivers
• Process transactions and issue receipts
• Deliver notifications (order updates, promotions, security alerts)
• Analyze usage trends and user behavior to enhance user experience
• Comply with legal requirements
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3. Sharing of Personal Information
We may share your information with:
• Service Providers: To operate features (e.g., payment processors, cloud services)
• Delivery Partners: For accurate and timely delivery
• Vendors and Sellers: To fulfill your orders
• Legal Entities: When required by law or to protect rights and safety
• With Your Consent: For any specific cases approved by you
We do not sell your personal information for monetary gain.
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4. Data Security and Retention
We use commercially reasonable physical, technical, and administrative safeguards to protect your information. Despite our efforts, no method of transmission over the internet is 100% secure. You provide data at your own risk.
We retain personal data as long as necessary for legitimate business purposes and legal obligations. When no longer needed, we securely delete or anonymize it.
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5. Monitoring and Analytics
We use tools like cookies, pixels, and SDKs to monitor how you interact with the app, personalize content, and improve performance. These tools may collect behavioral data, clickstreams, or interactions in real-time.
Chat messages and customer service interactions may be recorded for quality assurance and training.
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6. Your Privacy Rights
Depending on your location, you may have the following rights:
6.1. Right to Access
You can request details of the personal data we hold about you.
6.2. Right to Correction
You may request to update or correct inaccurate data.
6.3. Right to Deletion
You can request the deletion of your data unless legally required to retain it.
6.4. Right to Withdraw Consent
You may withdraw consent for processing your data at any time.
6.5. Right to Opt-Out
You may opt out of push notifications and interest-based advertising via your device or browser settings.
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7. Third-Party Links
Our platform may include links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before engaging with their services.
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8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. Significant changes will be communicated via in-app notifications or email. Continued use of our services after updates means you accept the revised policy.
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9. Contact Us
If you have any questions or wish to exercise your rights, please contact:Email: info@asman.store
Phone: [07762212345]
10. Consent
By using the Asman app or any of its services, you agree to this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein.
